What if I have questions about my 2020 Broadway ticket refund? February 18, 2022 19:11 Updated Contact us if you have questions about refunds for cancelled performances. Related articles Is it possible to exchange my Broadway tickets? I missed my performance. Can my tickets still be used? Does my child need a ticket on Broadway? Is there a minimum age requirement to attend the show on Broadway? Is it possible to transfer Broadway tickets I’ve bought to friends or family? Is there a ticket lottery for The Lion King on Broadway?